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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tasha Ellington

March 12, 2026

5  out of  5
rating by Tasha Ellington
"Brandon Burtis was amazing and helped me understand everything that I was getting and Im happy that I contacted him"
We responded:
"Hey Tasha thank you for the five stars!! We greatly appreciate the review and we are so happy we were able to help you out!!"
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Richena Robinson

March 10, 2026

1  out of  5
rating by Richena Robinson
"Words can’t even explain how I feel right now! This is the WORSE experience I have ever had from a supposed to be reputable company! First they told me they would provide me a multi policy for Hooke and car to only take my money for my car policy and state they couldn’t provide home insurance for my home. So I asked to cancel auto as they didn’t provide the services I was promised. But it has been two weeks and I still have not received my money back! This company is a fraud!! Please be aware!!"
We responded:
"Good afternoon Richena, I am aware of the situation that occurred with your home insurance and I personally have been working with the corporate billing department to get the full refund sent back to you as soon as possible. Of course this does take time and I do apologize for that. I will provide you an update on your refund by end of the day today. There was no ill-will or fraud involved. Just an unfortunate situation. Rest assured your monies will be returned to you. Expect my call by the end of day for an update. Regards, Nathan Enger"
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Kani’a S

March 6, 2026

5  out of  5
rating by Kani’a S
"He is super great!! 10/10 !! he makes sure you have the best deals, explains all the questions you have !!"
We responded:
"Thanks for the quick five star review! Glad we can help you!"
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Jerry Stromberg

February 19, 2026

5  out of  5
rating by Jerry Stromberg
"Explained and answered questions I have had for several months. Thanks Nathan"
We responded:
"Jerry, thanks again. Glad I could connect with you today and help you out. Let me know if any other questions come up. Thanks again."
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scott stilwell

February 19, 2026

5  out of  5
rating by scott stilwell
"Nathan's team, Brandon in particular was extremely knowledgable, answering all my questions over the course of a few days and a few phone calls. His recommendations for my personal needs were top notch. I highly recommend the team to anyone looking for any type of insurance."
We responded:
"Thanks Scott! Brandon is a great asset to our team. Glad he was able to help you with the intricacies of insurance and answer all your questions. Appreciate the review as well!"
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Tara Lierman

February 6, 2026

5  out of  5
rating by Tara Lierman
"Very professional, helpful, knowledgeable and friendly. Nathan set aside a considerable amount of time to answer all of our questions. We felt very comfortable with him and was able to satisfy all our concerns. Our daughter referred Nathan (State Farm) to us and we are very pleased with the outcome. Transitioning from our current insurance carrier to another can be stressful, but Nathan made it so easy."
We responded:
"Tara, it was my pleasure helping out today! Let me know if you have any questions about the paperwork. "
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Barbara Neyer Mustard

February 5, 2026

5  out of  5
rating by Barbara Neyer Mustard
"Efficient and knowledgeable"
We responded:
"Thanks for the five star review, Barb. We are happy we were able to help you with everything!"
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Marilyn A Smith

February 2, 2026

5  out of  5
rating by Marilyn A Smith
"It was great working with Nathan Enger. He makes it easy to get insurance"
We responded:
"Thanks for the five stars Marilyn!"
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Michael Koontz

January 26, 2026

5  out of  5
rating by Michael Koontz
"Brandon was very thorough, informative,and respectful.I was left felling like State Farm was interested is fulfilling our needs! I look forward to learning more about how State Farm can help us in the future."
We responded:
"Good Afternoon Michael, thanks for the kind words and review!! We are glad we can help you out. We do offer an in depth portfolio of insurance and financial products that can help you with not only protecting but also growing your financial future. Let us know if you are interested in learning more. Thanks again for the business! Stay warm!"
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Mike HTH

January 17, 2026

5  out of  5
rating by Mike HTH
"Nate been working with me getting set up and got me taking care of he was a big help"
We responded:
"Thanks Mike! Glad I could help you out today!"
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Deann Angel

January 15, 2026

5  out of  5
rating by Deann Angel
"Nathan Enger and Becca Howell have the best customer service that you typically don't expect from an insurance company. The entire staff is pleasant and personable and make you feel part of the family. Nathan was patient with me and answered all my questions and put up with me going off on tangents, I really appreciated his dedication to finding me the most cost saving and discount eligibility he could find. Its also convenient that everything EVERYTHING is bundled. My last insurer didnt have motorcycle coverage, so I was juggling auto, home, and motorcycle insurance with 3 different agencies. But Nathan helped me bundle all the at and with nice discounts that I wasn't even aware were available. Plus, I had no idea the other services (financial, Medicare, and even Pet insurance) were available all in one agency. It's just really fantastic."
We responded:
"Hey Deann! Thanks for taking the time to give us a review! We appreciate it!"
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Shannon Gillie

January 15, 2026

5  out of  5
rating by Shannon Gillie
"Nathan Enger's team, and in particular Kyle, were very easy to work with when I got married and we needed to combine insurance policies. We made the adjustments in that weird week between Christmas and New Years, and Kyle was easy to reach when my husband and I had a moment together to just look at what we needed to do. Very appreciated."
We responded:
"Thank you for the kind review. Glad Kyle could assist you and your husband get things squared away!"
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bailey abbott

January 9, 2026

5  out of  5
rating by bailey abbott
"Brandon helped save me over $1200/year on my home and auto policies!!! Professional, friendly and knowledgeable. I am so grateful!"
We responded:
"Thanks for the five star review Bailey! Glad we could help you out today and save you some good money!"
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Bobbie Shadoan

January 9, 2026

5  out of  5
rating by Bobbie Shadoan
"Got me the best rates lowered my rates by getting my son life insurance it was a win win for sure switched from direct auto cause they raised are rates so high he helped out a lot would definitely go with Nathan enger!!"
We responded:
"Thanks Bobbie! Glad we could help you out and get your son covered. Thanks again for the review!"
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Wayne Shadoan

January 9, 2026

5  out of  5
rating by Wayne Shadoan
"Nathan help us to get the best rates was all about my family to get the best deal and got more bang for our buck great place !!!!"
We responded:
"Thanks for the review!! Glad I could put some money back in your pocket and get you better coverage at the same time. Have a great rest of your day and thanks again!"
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Noah Halbiesen

January 7, 2026

5  out of  5
rating by Noah Halbiesen
"Nathan was efficient and helpful in reviewing my current policies. We were able to save money on both the home and auto insurances."
We responded:
"Hey Noah! Thanks for the five stars! If youre ever next door, swing on in and say hey! Glad I could help you out eith the insurance and save you some good $$"
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billie roark

January 3, 2026

5  out of  5
rating by billie roark
"I worked with Brandon and I just have to say he made it smooth & easy. Took his time & answered all my questions. Not to mention the money I saved! He was a pleasure to do business with."
We responded:
"Thanks for the five stars, Billie! Glad Brandon was able to help you out!"
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Joyce Edlin

December 30, 2025

5  out of  5
rating by Joyce Edlin
"Nathan was very helpful with getting me the coverage I needed."
We responded:
"Thanks Joyce! Glad I could assist you today. Happy New Year!"
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jessica konys

December 27, 2025

5  out of  5
rating by jessica konys
"I had an outstanding experience working with Brandon! He is professional, personable, and extremely knowledgeable, and he provided truly exceptional customer service from start to finish. Brandon made setting up my new auto insurance and transferring my existing home insurance seamless and completely stress-free. He took the time to clearly explain every step, was highly responsive, and even secured better rates than my previous insurance provider. I’m confident I’ve found a long-term partner with Brandon and State Farm, and I highly recommend him to anyone looking for top-tier service."
We responded:
"Thanks for the kind review Jess. Thanks again for the business and we hope you have a Happy Holiday season. Happy New Year!"
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Yolanda Hatcher

December 18, 2025

5  out of  5
rating by Yolanda Hatcher
"Extremely helpful!"
We responded:
"Thanks for the five stars Yolanda!! Glad we can help out and happy holidays to you!!"
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Crystal Rice

December 13, 2025

5  out of  5
rating by Crystal Rice
"Great customer service"
We responded:
"Thank you Crystal for the five stars. Hope you have a good weekend"
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Lisa Niehaus

December 12, 2025

5  out of  5
rating by Lisa Niehaus
"Nathan was top notch in explaining everything about car insurance and homeowners insurance so I could compare apples to apples with my former insurance company. By the way I switched after having the same insurance company after 40 years! I wish I would have done it sooner but glad I chose State Farm."
We responded:
"Thank you Lisa we appreciate you. Hope you have a great weekend"
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Kelvin Turner

November 16, 2025

5  out of  5
rating by Kelvin Turner
"Very helpful and knowledgeable."
We responded:
"Thank you for thr five stars Kelvin. Glad we can assist you with a great price!"
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Donna Evans

November 13, 2025

5  out of  5
rating by Donna Evans
"Brandon is great he walked me through the whole insurance process.He helped me out through this because I'm getting older and I have some memory issues. He explained everything to me. Hopefully he put everything in an app in my email. Thanks Donna Evans"
We responded:
"Thanks Donna!! We are always here to help. Brandon thoroughly enjoyed helping you out. Feel free to give us a call if you dont get that confirmation via email. Thanks again!"
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marc tisdale

October 23, 2025

5  out of  5
rating by marc tisdale
"Brandon is great!!"
We responded:
"Thank you for the five star review!"