Skip to content

Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Leave us a review

Get a quote today

What our customers say about us...

Profile photo of Brayden Glass

Brayden Glass

October 2, 2026

5 out of 5 rating by Brayden Glass
"Brandon Burtis was quick, easy, and great to go through. I highly recommend!!!"
We responded:
"Thanks for the five star review Brayden. Greatly appreciated and glad we could help you out. Let us know if we need to address any further needs. Enjoy your day and thanks again"
Profile photo of Ginny Penter

Ginny Penter

October 1, 2026

5 out of 5 rating by Ginny Penter
"Awesome Honest upfront 100%"
We responded:
"Thanks for the five stars Virginia! Glad we could earn your business back. You always keep me on my toes! Haha thanks again. "
Profile photo of Cori Wendling

Cori Wendling

September 30, 2026

5 out of 5 rating by Cori Wendling
"Austin miller was my agent, and he is absolutely wonderful! He answered all my questions, he was patient, cracked some jokes and did a fantastic job. Austin was able to lower my car insurance and home insurance. I was able to get home, auto and life insurance for cheaper than I was paying with my last company and I didn’t have life insurance with them! We are so glad we chose Austin! Thank you!! 😊"
We responded:
"Cori, thanks for the great review. Glad Austin can help with everything and make it an enjoyable experience. Let us know if we can help you with anything else financially or insurance related down the road."
Profile photo of L Cox

L Cox

September 30, 2026

5 out of 5 rating by L Cox
"Nathan was very helpful and saved me money"
We responded:
"Glad we could help with everything quickly yesterday! Thanks again for the business and review!"
Profile photo of Brandon Lee

Brandon Lee

September 30, 2026

5 out of 5 rating by Brandon Lee
"I was in need of a policy, for my vehicles Austin Miller not only got me covered but cut my rates by 50% 10/10 would recommend for all your insurance needs."
We responded:
"Cutting your rate by 50% isnt uncommon! Glad we were able to put some money back in your pocket. Thanks again for the kind review Brandon!"
Profile photo of Adam Singley

Adam Singley

September 30, 2026

5 out of 5 rating by Adam Singley
"I had a great friendly interaction with Austin Miller, and he got my rate and coverage lower and more reasonable than what I was previously paying. Highly Recommend."
We responded:
"Hey Adam! Thanks again for the review. So glad we were able to help you and save you some money while getting you a bit better coverage. If we can ever help you with anything else on the financial or insurance front, please let us know!"
Profile photo of Michael

Michael

September 28, 2026

5 out of 5 rating by Michael
"Shout-out to Austin and Nathan as well. Absolute professionalism."
We responded:
"Michael, thank you for the review and kind words. Great to have you here at State Farm. Appreciate the business!"
Profile photo of Mckenzie Schultes

Mckenzie Schultes

September 27, 2026

5 out of 5 rating by Mckenzie Schultes
"Austin did an amazing job helping us set up home and auto insurance, he was able to match our coverages with better deductibles, and saved us money! Highly recommend this agency! 10/10 highly recommend!"
We responded:
"Thanks for the five stars McKenzie! Glad Austin could help you out!"
Profile photo of Michelle

Michelle

September 24, 2026

5 out of 5 rating by Michelle
"Nathan is always kind and explains things well 😊"
We responded:
"Thanks for the five stars Michelle!! Appreciate it greatly!"
Profile photo of JMDASTROCONSULTANCIE

JMDASTROCONSULTANCIE

September 22, 2026

5 out of 5 rating by JMDASTROCONSULTANCIE
"Exceptional experience from start to finish! Austin Miller (My insurance agent ) took the time to truly understand my auto and home insurance needs rather than simply offering a standard policy. He carefully explained the coverage options, answered all my questions, and helped me find the right balance between comprehensive coverage and competitive rates.

I especially appreciated the attention to detail, transparency, responsiveness, and genuine effort to make sure I was getting the coverage I needed at a very good price.

It is rare to find someone who combines excellent customer service, knowledge, and value so well. I highly recommend this agent to anyone looking for auto and home insurance. Truly outstanding service!"
We responded:
"Thanks for the kind review Rakesh! Austin is a valuable part of our team and he is available to help if you have any questions or concerns. Thanks again!"
Profile photo of Jimmy Fields

Jimmy Fields

September 11, 2026

5 out of 5 rating by Jimmy Fields
"Brandon was very helpful he saved me money on premium matching prior policy and got lil extra benefit. Very professional and absolutely helped a customer in need of saving money. Thanks so much bless y'all"
We responded:
"Jimmy, thanks for the review and glad we could help you out! "
Profile photo of Jordan Busch

Jordan Busch

September 11, 2026

5 out of 5 rating by Jordan Busch
"Austin was a huge help with getting my life insurance set up. He made this process seamless."
We responded:
"Jordan, thanks for the five stars. Glad we could help get you covered! Always happy to help."
Profile photo of Sandra Lamb

Sandra Lamb

September 6, 2026

5 out of 5 rating by Sandra Lamb
"So far everything went very well! Thanks to Austin Miller @ state farm, getting my insurance was very simple and was able to save a lot of money. For what liberty covered ONE car for full coverage i was able to get the same full coverage and 2 more cars (3 total) thru state farm for Less than what liberty was charging me for One car!"
We responded:
"Hey Sarah! Glad we could help you out. We appreciate the five star review! "
Profile photo of Harry Taylor

Harry Taylor

September 2, 2026

5 out of 5 rating by Harry Taylor
"Great customer service 👏"
We responded:
"Thanks for the review, Harry! Enjoy the dividend payment and let me know if you need anything!"
Profile photo of Amanda Artz

Amanda Artz

August 31, 2026

5 out of 5 rating by Amanda Artz
"As a brand new resident of Cincinnati, Brandon really made us feel at ease. He was so patient and kind explaining all our different options for car insurance, home insurance, and life insurance. 10/10"
We responded:
"Thanks for the five star review, Amanda! Glad Brandon could help you out with everything! Let us know if you have any questions on the paperwork that you receive. Always happy to help. "
Profile photo of Kahary West

Kahary West

August 27, 2026

5 out of 5 rating by Kahary West
"Nathan is very understanding & easy to talk to. He thoroughly explained to me in detail & walked me through the process of switching my insurances and made sure I was comfortable with the decisions I made before going all the way through with anything. He’s very patient & attentive, I am very much thankful for his help."
We responded:
"Kahary, thanks for taking the time to review our process. Let us know if you need anything or have any further questions!"
Profile photo of Zach Thorman

Zach Thorman

August 14, 2026

5 out of 5 rating by Zach Thorman
"Talked with Ryan and he reached out less than 12 hours and we got our plan set up quick! Super nice and awesome people to get insurance with!"
We responded:
"Zach, thank you for the review! Glad Ryan could assist you with your insurance. If we can help out any further in the future or if you have anything come up, just give us a call!"
Profile photo of Tammy Barker

Tammy Barker

August 13, 2026

5 out of 5 rating by Tammy Barker
"Brandon was absolutely the best. He helped us transition from an overpriced company to State Farm . I will 100% recommend him to other people in the future."
We responded:
"Hey Tammy! Thanks for the review! I am happy Brandon could help you get things squared away today!"
Profile photo of Chucho

Chucho

July 16, 2026

5 out of 5 rating by Chucho
"Brandon was awesome, I am an international student and I had no idea what to do with car insurance and he explained it real well and helped me not to pay extra.

Will 100% recommend!!"
We responded:
"Thank you for the five Stars!! Glad Brando was able to help with the insurance and make sure it was working efficiently to protect you. Let us know if you need anything or have questions/changes in the future. We are always one call away!!"
Profile photo of Jeremy Rueda

Jeremy Rueda

July 14, 2026

5 out of 5 rating by Jeremy Rueda
"Great help, helped me adjust my deal and save tons of money! Definetely recommend talking to an agent before selecting plan. Lit cut down the price by half if not more"
We responded:
"Thanks for the five star review jeremy. I'm glad I was able to get in touch with you today to rework that quote. Keep me posted in the future if you have any questions or need to make any changes"
Profile photo of Avianna Peters

Avianna Peters

July 2, 2026

5 out of 5 rating by Avianna Peters
"Nathan was super helpful and did everything possible to help me get car insurance quickly. He also sold me some renters insurance."
We responded:
"Avianna, Thank you so much for the five star review. We are glad we were able to help you out quickly and seamlessly. Let us know if we can help you out on anything else in the future."
Profile photo of JOHN GAZMER

JOHN GAZMER

June 30, 2026

5 out of 5 rating by JOHN GAZMER
"Every single time I speak with Ryan, He is so nice to explain about the coverage. He’s always been helpful to me"
We responded:
"Thank you for the kind review, John! Ryan is a tremendous asset to our agency. He is thorough and precise. Let us know if you have any questions moving forward and thanks again."
Profile photo of Dawn Butkus

Dawn Butkus

June 25, 2026

5 out of 5 rating by Dawn Butkus
"Super attentive to my wants and needs, great value for all that's covered, 10/10 recommend"
We responded:
"Thanks for the five star review, Dawn! Glad we were able to help you out today!"
Profile photo of jose rodriguez

jose rodriguez

June 10, 2026

5 out of 5 rating by jose rodriguez
"Brandon was awesome I appreciate the fast response and service"
We responded:
"Thanks for the five star review Jose! Glad we can help you out!"
Profile photo of John Byrd

John Byrd

May 29, 2026

5 out of 5 rating by John Byrd
"Nate did an excellent job at explaining and breaking down the entire policy break down and walking me guiding me to the correct policy that fit me and my family"
We responded:
"Thanks for the great review john. Greatly appreciate you speaking with me today to get things set up. Glad we were able to save you and your family some money while giving you some better coverage as well. Let me know if we can I answer any questions for you in the future"